Signing in with your phone number

Your slash.fm account is your phone number. Each time you sign in, we text you a 6-digit code. There are no passwords and no email sign-in.

Sign in

1. Choose Sign in on the slash.fm website, or Continue with phone in the app.
2. Enter your phone number and choose Continue.
3. Enter the code from our text.

Codes expire after 5 minutes. Asking for a new code cancels the old one. On the slash.fm website, sign-in takes US numbers (+1).

The code didn't arrive

• Wait a minute before asking for another.
• Check the number, and choose Change number if it's wrong.
• Check filtered messages, such as Unknown Senders or Spam.
• Check your signal, or try turning Wi-Fi calling off and on.
• Ask your carrier whether texts from businesses are blocked on your plan.

Too many tries

For your security, you can ask for up to 3 codes in 10 minutes, and each code allows 5 wrong guesses. If you hit a limit, wait a few minutes and try again.

Signed in, but your tickets aren't there

You're probably signed in with a different number than the one you bought with. See I have tickets on another number.

You don't have your old number anymore

You can't receive codes for it. Sign in with your new number and send slash.fm a message. We'll check details only the account owner would know, such as order numbers and the last 4 digits of the card used, before moving anything.