Going to an event
Your tickets
Find your tickets, live codes, tickets that won't scan, and buying for a group.
- Find your ticketsYour tickets live in your slash.fm account, under the phone number you used at checkout. Sign in with that number to see them.
- I didn't get my confirmation emailYou don't need the email to get in. Your tickets are always in your slash.fm account, under the phone number you used.
- Mobile tickets and live codesIn the slash.fm app your ticket shows a live code that changes every 15 seconds, so a screenshot won't scan. It works with no signal.
- My ticket won't scanHow to get your code scanning at the door, what the scanner messages mean, and what the door team can do.
- Ticket types and pricesWhat general admission, tiers, RSVPs, requests to join and password tickets mean, and why a price can change.
- Buying tickets for a groupBuy several tickets in one order, then send each friend their own ticket so everyone has a code on their phone.
- What to bring on event dayYour ticket open in the slash.fm app, a valid ID if there's an age limit, and a charged phone.
- Is my name on my ticket?No. slash.fm tickets aren't issued in a name. The code in your account is what gets you in, so send the ticket to whoever's going.