I can't go anymore. What are my options?
Ask the organizer for a refund, sell the ticket on slash.fm Resale if it's on, or send it to a friend.
Depending on the event, you can do one or more of these.
Ask the organizer from your orders. They approve or decline, and you're notified either way.
Request a refundYou'll sign in with your phone number, then go straight there.
| Option | You get | When it's available |
|---|---|---|
| Request a refund | Your money back to your card, if the organizer agrees | Paid orders, before the event starts |
| Sell on slash.fm Resale | Your price minus the resale fee, after the event takes place | When the organizer turned resale on |
| Transfer | Nothing from slash.fm. Anything between you and your friend is up to you | When the organizer allows transfers |
Which to choose
- Want your money back? Ask the organizer first.
- They said no, and resale is on? List it on slash.fm Resale.
- A friend can go? Send it to them.
Don't sell outside slash.fm
Screenshots don't scan because the live code changes, and buyers outside slash.fm can't tell a real ticket from a fake.
Choose Sell on a ticket to list it on slash.fm Resale, where the organizer allows it. Listing is free.
Sell a ticketYou'll sign in with your phone number, then go straight there.
Choose Transfer next to the ticket and enter their phone number or slash.fm username.
Transfer a ticketYou'll sign in with your phone number, then go straight there.
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