Going to an event

Private events, passwords and hidden addresses

Some events need a password to see, some ticket types need a password to buy, and some addresses are hidden until you have a ticket.

Set by the event organizerEach organizer runs their own event. Check the event page or your ticket first, and contact the organizer with questions. slash.fm can't change an organizer's decision.
Event password
The whole event is private. Enter the password from the organizer and choose Unlock to see it.
Ticket password
One ticket type is hidden, for example a presale. Enter the password under that ticket.
Address after purchase
The venue shows as "address after purchase" until you have a ticket. The full address is then on your ticket.

slash.fm can't give out event passwords or hidden addresses. Ask the organizer.

Questions about an event?

Message the organizer from My Tickets. They answer questions about their event and reply by email.

Contact the organizer

You'll sign in with your phone number, then go straight there.

Was this article helpful?

Still have questions? Contact us