Going to an event

Terms of service summary

A plain-language summary of the main points in slash.fm's terms. The full terms always apply.

This is a summary to help you understand the main points. It isn't the full agreement. The full terms are what apply.

Buying tickets

  • slash.fm is a marketplace. Organizers sell tickets to their events through slash.fm and are responsible for the event, its entry rules and safety.
  • A ticket is a licence to enter. It can be cancelled if you break the organizer's rules, the venue's rules or our code of conduct.
  • Refunds are automatic when an event is cancelled, and otherwise up to the organizer. See the refund policy.

Reselling tickets

  • Resell through slash.fm Resale, within the organizer's price limits. Reselling slash.fm tickets elsewhere isn't allowed.
  • Resale purchases are final unless the event is cancelled.
  • Sellers are paid after the event takes place.

Your account

  • Your account is your phone number. Keep access to it secure.
  • Support is through the Help Center's contact forms only. See How to contact slash.fm.

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